Moved through Epic's Technology, Video, and Operations groups and became a day-to-day owner for reducing editorial friction: recurring issues, unclear handoffs, slow media movement, editorial workflow gaps, archive work, and paths from problem report to resolution.
Led the move from on-prem video storage to cloud-based editorial workflows. Identified the workable path, coordinated across IT, legal, operations, and production stakeholders, managed rollout and cutover, and supported the teams after launch.
Built and supported internal workflow software for media transfer, preview, archive, mass deliverables, QC, AI-assisted editing, transcoding/downloading, After Effects/Airtable tracking, Premiere versioning/localization, and Adobe/DAM handoffs.
Partnered with editors, producers, IT, legal, procurement, vendors, and technical stakeholders to turn fuzzy production asks into practical tools, docs, and systems someone could actually run.
Managed hardware upgrades and workstation deployments across edit, capture, graphics, remote, and event workflows, plus on-site editorial setups for live events.
Bridged production operations and software/tooling work across APIs, media pipelines, automation, and support escalation so creative teams could reliably adopt new workflows.